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ホテルからのお知らせ

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Dear Guests

■Accommodation Contract / Rules of Use
After check-in, please confirm the accommodation contract / rules of use on TV.

■Emergency exit
Please make sure where the emergency doors and evacuation routes are.

■Check in / Check out
Check in time : 3 pm / Check out time : 11 am
Late check out until 2 pm is available for additional fee as below.
1,100 yen per hour for 1 person. 2,200 yen per hour for 2 persons

■Free WI-FI
Password : saibo-room (Access point : hotel-saibo )

■Room Keys◆
Please be sure to take your room keys when you leave the room.
We will charge you 1,100yen in case of loss.   

■Daily cleaning
Our housekeeping hours are from 9 am to 3 pm every day.
If you wish to have your room cleaned, please put a "Please make up the room"
magnet on the outside of the door by 10 am.
Rooms that do not have the magnet put by 10 am will NOT be cleaned and new linens
are available at the reception as needed. If you wish to have used linens or garbage collected, please place them outside the door between 9:00 and 13:00 (no cleaning day). For details, please check the TV.


******For guests who booked at eco-friendly discount******
Please don’t use the magnet. The room will be cleaned only on the date(s) we informed you upon checking-in. Rooms for guests staying 3 nights or less will not be cleaned.If you need fresh linens during your stay, please feel free to visit the front desk.Also, if you have any used towels or trash, kindly place them outside your door between 10:00 AM and 1:00 PM, and our housekeeping staff will collect them.



■All guest rooms are non-smoking.
Smoking (including e-cigarettes and heated cigarettes) is not allowed in all areas but smoking rooms and smoking booth(1F) . In the unlikely event that the guests smoke
or cigarette butts are found in non-smoking rooms, the guests will be required
to pay 30,000 yen as compensation for damages and cleaning.




■Phone◆
Please note that we charge for phone calls to outside the hotel.
Reception : Press ( 222 )
Room to room : Press ( Room number )
Local call : Press ( 0 ) ,wait for the dial tone and then press the number
Oversea call : Press (0) , wait for the dial tone and press ( 010 ) + country code
 + phone number.

■Drinking water
Tap water is safe to drink.

■Vending machine / Microwave / Laundry facilities /Ice dispenser
There are a vending machine, a microwave, an ice dispenser and two coin-operated washer/dryers on the 2nd floor.

■Breakfast
Location1F Japanese restaurant 「UNAKAMA」
Opening Hours7:00 - 10:00(9:30 last order)
Charge¥1,500(tax included)
Please buy your breakfast ticket at the front desk the day before or on the day.

■How to use an air conditioner remote